You will receive a pre-paid shipping label via the email on file. This will be sent after we process your request to cancel.
To request a cancellation, please submit a support ticket via the online customer portal or please give us a call at 310-974-8776 between the hours of 7:00am and 7:00pm PST. Monday-Saturday and 8:00am and 5:00pm PST Sunday to process your cancellation.
One of our Smart Desk Agents will be happy to assist you.