What is Smart Care and why do I need to have it?
All customers using Smartaira equipment are required to have Smart Care, because it contains our equipment lease fee. Smart Care, in addition to including our equipment lease fee, is the Smartaira service plan that will protect you from un-wanted truck roll fees and can reduce install fees in many cases. For complete details on Smart Care and what is covered please refer to section 7 in Smartaira Terms and Conditions.
Terms and Conditions:
7.7 Annual Smart Care Plans are non-refundable or prorated if customer cancels before the end of the coverage.
7.8 If customer calls to cancel monthly Smart Care Plan within the first six months of service customer will be charged applicable install fees that were waived when Smart Care Plan was started.
Smart Care Breakdown:
Smart Care -Single Play (Internet) $11.99/ month $99.99 Annually
- All service calls are covered (including customer errors)
- Install fee is $49.99 ($50 in savings)
- Install fee is $99.99 (without Smart Care)
- Complimentary equipment replacement from Smartaira for your:
- Smartaira Internet modems and routers
- Lease modem fee included
- Smartaira fulfillment service team will connect three customer owned devices to the Internet
- 24/7 Call Center support
Smart Care- Single Play (Video) $9.99/ month $99.99 Annually
- All service calls are covered (including customer errors)
- Install fee is $49.99 ($50 in savings)
- Install fee is $124.99 (without Smart Care)
- Complimentary equipment replacement from Smartaira for your:
- *DIRECTV remotes
*DIRECTV receivers - 24/7 Call Center support
Smart Care- Internet with SuperPod $16.99/ month
Current Offer: Free 30 days, no contract or commitment required.
- SuperPod Install $74.99
- All service calls are covered (including customer errors)
- Complimentary equipment replacement from Smartaira for your:
- Smartaira Internet modems and routers
- Lease modem fee included
- Smartaira fulfillment service team will connect three customer owned devices to the Internet
- 24/7 Call Center support
Smart Care- Bundle (Internet and Video) $16.99/ month $149.99/Annually
- Includes everything in Smart Care for both Internet and Video services
- Install of both services for $49.99 ($100 in savings) Free Installation for both DTV/Internet
- Free transfer of Smartaira provided services if a resident moves within their current community
- Smartaira fulfillment service team will connect five customer owned devices to the Internet
To another Smartaira serviced community
Within your current Smartaira community
Smart Care- Bundle Annual (Internet and Video) $169.99 Install
- Includes everything in Smart Care for both Internet and Video services
- Install of both services for $49.99($100 in savings)
- Free transfer of Smartaira provided services if a resident moves within their current community
- Smartaira fulfillment service team will connect five customer owned devices to the Internet
To another Smartaira serviced community
Within your current Smartaira community
Smart Care- Bundle with SuperPod (Internet w/ SuperPod and Video) $20.99/month
- Includes everything in Smart Care for both Internet w/ SuperPod and Video services
- Install of both services for $49.99 ($100 in savings)
- Free transfer of Smartaira provided services if a resident moves within their current community
- Smartaira fulfillment service team will connect five customer owned devices to the Internet
To another Smartaira serviced community
Within your current Smartaira community