General
About Us
Account Support
- How do I cancel my services?
- How do I update my contact information?
- How do I recover my username or reset my password?
- What is Smart Care and why do I need to have it?
- How do I send a Support Ticket?
- How do I cancel my DIRECTV Account?
Billing
- How do I make a payment?
- How do I read my bill?
- How do I set up auto-pay?
- Can I change my billing due date?
- Can I change my internet plan?
- Can you breakdown my bill?
Technical Support
- What does my NAT type mean?
- How can I update my NAT Settings?
- How do I access my voicemail / change my voicemail password and greeting?
- How do I find the MAC address on my Amazon Firestick?
- How do I locate my MAC address for my Smart DVD Player?
- How do I locate my MAC address for my Smart TV?