Smartaira VoIP Phone Guide

Created by Jenn Rhynard, Modified on Thu, 19 Mar at 10:33 AM by Jenn Rhynard

Voicemail & Phone Feature Codes


Checking Your Voicemail

If you are away from home

You can check your voicemail remotely:

  1. Call your own phone number

  2. Wait for your voicemail greeting

  3. Press * (star key)

  4. Enter your voicemail PIN

  5. Follow the prompts to listen to your messages


If you are at home

If your voicemail shortcut isn’t working:

  1. Dial 8500 from your home phone

  2. Enter your phone number when prompted

  3. Enter your voicemail PIN

Default PIN: Last 4 digits of your phone number (unless you changed it)


Common Phone Feature Codes

You can use these star (*) codes directly from your phone to control features.

Call Handling

  • *69 – Call back the last number that called you

  • *7 – Redial the last number you called

  • *70 – Disable call waiting for your next call

  • *71 – Enable call waiting for your next call


Call Forwarding

  • *72 – Forward all calls to another number

  • *73 – Turn off call forwarding

  • *90 – Forward calls when your line is busy

  • *91 – Turn off busy call forwarding

  • *92 – Forward calls when you don’t answer

  • *93 – Turn off no-answer forwarding


Do Not Disturb & Blocking

  • *78 – Turn on Do Not Disturb

  • *79 – Turn off Do Not Disturb

  • *67 – Hide your caller ID on all outgoing calls

  • *82 – Show your caller ID again


☎️ Call Control Features

  • *56 – Turn on call waiting

  • *57 – Turn off call waiting

  • *77 – Block anonymous calls

  • *87 – Allow anonymous calls again


⚡ Quick Actions

  • *74 – Set up speed dial

  • *98 – Transfer a call (blind transfer)

  • *66 – Call back a number that didn’t answer


❗ Need More Help?

If you're still having trouble with your phone or voicemail:

Please contact Smartaira Support and include:

  • Your full name

  • Property name

  • Property address and unit number

  • Phone number

  • Description of the issue

  • When the issue occurs




Our team will be happy to assist you as quickly as possible!

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