Where can I get help with my Amazon Alexa or Echo Dot?

If you’re having trouble with your Amazon Alexa, Echo Dot, or Echo Show device, the best support will come directly from Amazon.

These devices are managed and supported by Amazon, so they have the most accurate tools and resources to help resolve issues.

Common things Amazon can help with:

• Setting up your device for the first time

• Connecting Alexa to Wi-Fi

• Fixing device responsiveness issues

• Managing privacy and voice settings

• Troubleshooting app or account issues

Amazon Support Resources

You can get help here:

• Amazon Support Website
  https://www.amazon.com/gp/help/customer/display.html

• Device Setup Help
  https://www.amazon.com/alexa-setup

• Device & Alexa Support
  https://www.amazon.com/alexahelp

• Contact Amazon Support Directly
  https://www.amazon.com/contact-us

Quick Tip

Before contacting support, try:

• Restarting your Alexa device

• Restarting your internet router

• Making sure your Alexa app is up to date

⚠️ Important

Smartaira provides internet service, but we do not manage or troubleshoot Amazon devices directly. For the fastest resolution, please reach out to Amazon using the links above.