If you need to recover your username or reset your password, follow the steps below:
Go to the Smartaira Portal:
https://portal.smartaira.com/Click “Recover username or reset password”
Enter your email address and submit your request
Check your email for a message from Smartaira with the subject:
“Smartaira Password Reset”If you don’t see the email within a few minutes, please check your spam or junk folder.
Open the email and click the reset link provided
Note: The reset link will expire after 24 hours
You will be taken to a page to create a new password
Enter the following:
Your email address
Your new password
Confirm your new password
Click “Reset Password”
Once completed, you will be redirected to the login page where your information will be pre-filled. Simply log in with your new password.
If you run into any issues, please contact Smartaira Support and we’ll be happy to assist you.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article