How do I set up auto-pay?

How do I set up auto-pay?

SMARTAIRA has moved to paperless billing and now provides emailed invoices free of charge Setting up auto-pay is a simple and efficient way to manage your payments, ensuring that you never miss a due date. At Smartaira, we prioritize convenience for our customers, which is why we require all accounts to be set to auto bill pay. However, it's important to note that your very first payment must be processed manually. This allows you to fully experience the features and functionalities of the Smartaira Customer Portal. 

Here’s how to set up auto-pay:

Step 1: Create Your Smartaira Customer Portal Account- Smartaira 

To begin, you need to register for an account on the Smartaira Customer Portal. Visit our website and look for the "Sign Up" option. You will need to use the email address that you provided us during the initial setup of your account. If you have forgotten your email or need assistance, feel free to reach out to our customer support team.

If this is your first time you will need to go through and review and accept the Terms & Conditions:

Step 2: Log In to Your Account

Once you have registered, log in to your Smartaira Customer Portal account using your email and the password you created. If you encounter any issues logging in, use the "Forgot Password" feature to reset your password.

Step 3: Navigate to the Auto-Pay Settings

After logging in, navigate to the "Billing" or "Payment Settings" section of the portal. Here, you will find the option to set up auto-pay. Click on it to begin the setup process.

Step 4: Enter Your Payment Information

You will be prompted to enter your payment information, including your credit card or bank account details. Ensure that all information is accurate to avoid any payment issues in the future.

Step 5: Confirm Your Auto-Pay Settings

After entering your payment information, review your settings carefully. Make sure to select the frequency of payments (monthly, quarterly, etc.) and confirm that you wish to enable auto-pay. Once you are satisfied, click "Save" or "Confirm" to finalize your setup.

Step 6: Complete Your First Manual Payment

Remember, your first payment will need to be processed manually. This step is crucial for you to explore all the features of the Smartaira Customer Portal. After making your first payment, your account will be set up for auto-pay, and future payments will be processed automatically.

If you have any questions or need further assistance during this process, don’t hesitate to contact our customer support team. We’re here to help you every step of the way! Residents | Smartaira